General Services:
- What services do you offer?
Oil changes, brakes, diagnostics, repairs & more (See full list on Services page).
- Appointment scheduling?
Online, phone, or walk-in.
- Hours of operation?
Mon-Fri 8am-6pm, Sat 8am-5pm, Sun Closed.
- Payment methods?
All major credit cards, debit cards, and cash.
- Warranty on repairs?
Yes, we offer warranty on all our work.
Car Maintenance:
- Oil change frequency?
For most cars, every 3,000 miles or 3 months, whichever comes first (check owner’s manual).
- Signs of needing new brakes?
Grinding noises, soft brake pedal, car pulls to one side.
- Tire rotation frequency?
Every 2 oil changes for even wear.
- What’s in a routine maintenance check-up?
Visual inspection of fluids, belts, hoses, tires, brakes, lights, and filters.
- Why is preventative maintenance important?
Prevents costly repairs and keeps your car running smoothly.
Customer Service:
- Parts used in repairs?
High-quality parts (OEM or aftermarket based on your needs).
- How do you handle complaints?
We take customer satisfaction seriously. Talk to our service advisor or shop manager for any concerns.
- Can you explain my repair invoice?
Absolutely, we’ll happily explain all charges.
- Discounts offered?
Yes, for seniors, military, and special promotions (check website or ask service advisor).
Extended Warranties:
- Do you accept extended warranties?
Yes, we accept most extended warranty plans. Bring your warranty information for verification and claim processing.
- Unsure about warranty coverage?
We can often help you determine if your extended warranty covers the repair.